James (Doug) LaBelle

James (Doug) LaBelle has worked in various customer care and management roles since 1995. James (Doug) began their career as an Operations Manager at Zacson Corporation, where they managed the daily operations of the call center and supported campaigns for GTE Local, GTE LD, Wells Fargo Loans, and Cellular Support for Airtouch and Customer Care for Qwest Communications. James (Doug) then moved on to Strategic Fundraising as a Site Manager in 2002, followed by a role as Client & Business Services Manager at Telispire in 2007. From 2013-2014, they were President of RellaRoo LLC, a small business for small businesses. Most recently, they have been employed at Academy Sports + Outdoors, where they have held various roles such as Process Improvement Manager - Customer Care, Tools Admin - eCommerce Engagement Center, Supervisor - Customer Care, and Sr. Team Lead. James (Doug) is currently Manager - Customer Care at OpenMethods.

James (Doug) LaBelle has a background in education and certifications. James (Doug) attended Baptist Bible College from 1991 to 1993, earning a degree in Pastoral Theology. James (Doug) then attended Missouri State University from 1994 to 1996, earning a degree in History. James (Doug) also has certifications from OpenMethods, Google, and Google AdWords Certified, which they obtained in 2016, 2014, and 2014 respectively.