Leo Robadey is a seasoned professional with extensive experience in customer success, sales, and operations across various industries. Currently serving as a Senior Customer Success Manager II at OpenSesame since July 2022, Leo drives growth for corporate eLearning programs, managing a portfolio of over 70 enterprise accounts generating more than $5 million in annual recurring revenue. Prior experience includes roles as an Enterprise Customer Success Manager at Skyward, where Leo managed 130+ accounts and achieved 111% net recurring revenue, and as a Customer Success, Sales, and Operations Manager at Exito Travel, where Leo implemented data-driven strategies to enhance organizational efficiency. With a Master's degree in International and Comparative Education from The University of Alabama and a Bachelor's degree in Anthropology from Western Michigan University, Leo also has a background in education and travel services, showcasing a well-rounded expertise in client management and operational excellence.
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