Les Abercrombie IV possesses extensive experience in customer success and sales within the tech and hospitality sectors. At OpenSesame since November 2016, Les has held various managerial roles, including Strategic Partner Manager and Customer Success Manager II, focusing on enhancing workforce development through comprehensive eLearning solutions. Prior to OpenSesame, Les worked at Act-On Software, Inc. from July 2014 to October 2016, leading a sales development team and mentoring staff while maintaining significant outbound metrics. Earlier experience includes providing exceptional guest services at Hilton Garden Inn, where Les earned recognition for outstanding performance. Les holds a Bachelor’s Degree in Business Administration with a focus on Marketing and Management Information Systems from Eastern Washington University.
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