Sariah Kruger

Sariah Kruger is an experienced Technical Support Manager at OpenText, with a career spanning from December 2006 to the present. Sariah has successfully managed the TechConnect and Escalations Teams, delivering enterprise-level support to over 65 customers, including Fortune 500 companies, and driving a 25% increase in support revenue to over $20 million for the TechConnect Fax Solutions Team. Sariah established training and mentoring programs to enhance technical expertise among team members and coordinated support readiness for product releases. Prior experience includes roles as Team Lead for Product Support at OpenText and as a Work Force Management Specialist at AOL. Sariah began a career in customer service as a representative for Mileage Plus, demonstrating a strong foundation in client relations. Education was pursued at Pima Community College from 1993 to 2006.