Marcelino Torregroza Goenaga

Marcelino Torregroza Goenaga has a diverse work experience. Marcelino started their career as a Coordinador de Mantenimiento y Produccion at Romil de Colombia S.A.S from April 2013 to April 2014. Their responsibilities included coordinating equipment verification, maintenance orders, and biodiesel production.

In 2016, Marcelino joined Cisco, where they worked in various roles. Marcelino initially worked as a Cisco Support Engineer Tier 1 from July 2016 to December 2019, providing customer service support and troubleshooting technical issues. From December 2019 to May 2020, they worked as a Cisco Support Engineer Tier 2, handling more complex issues and conducting in-depth troubleshooting.

Marcelino then served as a Senior Technical Team Lead at Cisco from May 2020 to April 2022, leading a team and providing top-quality customer support. Marcelino also worked as a Technical Consultant Engineer - Tier 3 at Cisco from November 2021 to April 2022, handling complex technical issues and ensuring customer satisfaction.

Currently, Marcelino is working as a Network Support Engineer at OpenVPN Inc. since March 2022. In this role, they provide excellent support to OpenVPN customers, resolves technical issues, and ensures customer satisfaction.

Marcelino Torregroza Goenaga has a diverse education history. Starting in 2006 and continuing until 2012, they attended Universidad del Atlántico, where they earned a degree in Mechanical Engineering. After completing their undergraduate studies, Marcelino pursued further education in the field of mechanical engineering at Universidad del Atlantico. In 2016, they attended Sykes Tecnology Training, where they obtained a certification in CCNA Security Firewall, specializing in firewall security.

In addition to their formal education, Marcelino has acquired various certifications and completed training programs. Some of their notable certifications include AWS Cloud Quest: Cloud Practitioner from Amazon Web Services (AWS), Cybersecurity Pathway from Cisco, and Networking Basics from Cisco. Marcelino has also obtained several accreditations from Amazon Web Services (AWS), including AWS Partner: Accreditation (Technical), AWS Partner: Cloud Economics Accreditation, and AWS Partner: Sales Accreditation (Business). Marcelino has also completed courses such as Python Essentials 1 from Cisco and Introduction to Cybersecurity from Cisco.

Furthermore, Marcelino has obtained multiple Cisco certifications, including Cisco Certified Network Professional Security (CCNP Security), Cisco Certified Specialist - Security Core, and Cisco Certified Specialist - Network Security Firepower. Their earliest Cisco certification is Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching), which they achieved in 2019.