Karen García currently serves as a Customer Success Manager at Operabase, where involvement in all team processes and provision of personalized customer service to artists, agencies, and arts organizations are key responsibilities. Previous experience includes roles as an Appointment Setter at CMR Construction & Roofing, where soft sales were utilized to schedule free roof inspections and reporting was managed through Google Sheets; Verification Specialist at Concentrix, conducting verification calls with company supervisors; and Inbound Customer Service Representative at Capital One, managing high volumes of customer inquiries while meeting performance metrics. Karen is pursuing a Licenciado in Administración Turística y Hotelera from UCN European Programmes and a degree in Marketing from Platzi, alongside earlier education in English from CCNN.
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