Suraj Vijayakumar is an experienced IT professional with a strong background in IT service management, specializing in major incident, problem, and change management. Currently serving as Manager IT Service Management at Operative since October 2020, Suraj previously held the position of Senior Engineer at Capgemini Belgium, focusing on voice and video collaboration, and worked as a Senior Information Technology Consultant in service management. Additional experience includes roles at Goldman Sachs in problem and change management and as a Network Operations Specialist at InterCall Asia Pacific, where Suraj was involved in conference administration. Suraj holds a Bachelor of Engineering degree in Electrical, Electronics and Communications Engineering from T John Institute of Technology, completed between 2009 and 2012.
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