Erick Wanjohi is an experienced SAP Support Manager at Optica, where responsibilities include managing a team of SAP support specialists, overseeing incident and problem management, and optimizing system performance. Previous roles include Assistant SAP Support Team Lead, providing technical support and troubleshooting for SAP users, and Data Analyst, generating reports and statistical insights for management. Additionally, Erick served as a Data Analyst at MeriSKILL. Educational qualifications include a BSc in Mathematics and Applied Statistics from the University of Eastern Africa Baraton and a CPA from Ol'Lessos Training Institute.
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