Pipes Meliome is a seasoned professional with extensive experience in customer success and engagement. Currently serving as Global Customer Advocacy Manager at Optimizely, Meliome oversees over 70 accounts, manages multiple Customer Advisory Boards, and coordinates cross-departmental initiatives to enhance customer satisfaction. Previous roles include Director of Customer Success, where Meliome managed a team and handled significant client relationships, and Senior Customer Success Manager, focusing on customer engagement and support strategies. Meliome's diverse background also includes production and commentary in podcasting on queer culture, and experience as a Customer Success Engineer and Business/System Analyst in various organizations, demonstrating expertise in relationship management and technical support. Meliome holds a Bachelor's Degree in Psychology from the University of Minnesota.
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