Evan Hyndman is a highly skilled professional with extensive experience in client operations and management. Currently serving as Manager of Client Operations - Renewals at Optiv since April 2016, Evan leads an inside sales team of up to 11 representatives, focusing on training and development while ensuring the successful management of a renewal business pipeline. Previously, Evan held roles as Client Operations Specialist - Renewals, serving as a key leader and training resource for new hires, and consistently met company service level agreements and metrics. Prior to Optiv, Evan worked at ServiceSource as Operations Services Manager, supporting multiple high-profile clients, managing performance metrics, and proactively addressing operational challenges across various systems and teams.
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