Harold Mason is an experienced professional in product support and customer success, currently serving as a Product Support Senior Manager for Oracle Financial Services. Previously, Harold held significant roles at SAP, progressing from Senior Director to Vice President of Global Product Support for Database & Data Management, as well as leading U.S. Product Support for Database & Technology. Additional experience includes positions as Strategic Customer Success Manager at Nexthink and Advisory Board Member at xFind, along with a Director role at Sybase Software. Harold holds a Bachelor's degree in Computer Science and Management Information Systems from Franklin Pierce University and has furthered education through MIT Sloan Executive Education.
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