Jon Kaplan

Jon Kaplan, MBA, has extensive experience in customer engagement and success, currently serving as the Head of Customer Engagement at ORAM Cybersecurity Advisors. Kaplan previously held roles at Alpaca as the Head of Customer Success and served as the Senior Director of Customer Success for both the US and EMEA regions at Dynamic Signal. Additional experience includes a position as Director of Customer Success East at Dynamic Signal and Director of Enterprise Customer Success at Oracle. Kaplan's educational background includes an MBA from Babson F.W. Olin Graduate School of Business and a degree in Technology Management from Wentworth Institute of Technology.