Michael Mowatt

Michael Mowatt is an experienced professional in customer service management, currently serving as the Global Customer Service Director at Orange Connex Global UK Ltd since February 2023. Previously held significant positions including Head of Customer Service at Oliver Bonas and UK Head of Customer Service at DNANUDGE. Roles at Apex Lifts and Insite Energy involved management of customer service operations and teams, while earlier experience at The Restaurant Group plc and Amazon involved leading teams and handling customer communications and escalations. Michael Mowatt also has a background as a Team Manager at HEROtsc, overseeing service quality and team performance. Educational credentials include a Prince 2 certification in Project Management from the University of Westminster.