Jori van Riet

Jori Van Riet is a Customer Service Manager at Orange Cyberdefense Belgium, having joined in July 2016, previously serving as a Service Desk Engineer in the same organization. In the role of Customer Service Manager, Jori focuses on defining collaboration methodologies with customers, improving processes, and fostering strong interlocks between operational teams. Jori's technical experience includes day-to-day remote management of network and security infrastructure, L2 incident resolution, and implementation of complex changes and upgrades. Prior to Orange Cyberdefense, Jori was a Technical Consultant at Splendit, providing 2nd line support, and has also contributed to organizations like Eurocontrol, ING, Digipolis, and Provincie Antwerpen in various engineering and support roles. Technical expertise encompasses Active Directory, Linux, Windows server environments, Office 365, and SAP, among others.