Keosha Craddock

Keosha Craddock is an experienced customer service professional with a robust background in various roles. Since February 2017, Keosha has served as a Customer Service Advocate at Cigna and concurrently holds the position of Certified Pharmacy Technician at Rite Aid Pharmacy since November 2014, utilizing strong multitasking and communication skills to foster client relationships and ensure quality service. Additional experience includes serving as a Bus Driver for Orange Grove Center since January 2010, where Keosha managed daily delivery schedules while adhering to safety protocols. Previous experience at T-Mobile from May 2008 to September 2009 as a Customer Service Representative involved providing exceptional service through inbound communications and problem-solving. Keosha holds a Bachelor of Business Administration (BBA) in Business Administration and Management from the University of Phoenix and has additional education in Fashion Marketing from American Intercontinental University.