Mai Alwashah

Mai Alwashah has extensive experience in the telecommunications and technology sectors, currently serving as the Business Continuity Manager at Orange Jordan since July 2012, with previous roles including Quality Management System Manager and Senior Processes & Projects Analyst. Responsibilities include designing and improving processes to enhance operational efficiency and customer satisfaction, conducting quality audits, and managing telecommunication service projects for business accounts. Prior experience includes positions as a Senior After Sales Advisor at Orange and Technical Support Engineer at INTRASOFT International and the Ministry of Public Works and Housing. Mai Alwashah is pursuing a Master's degree in Applied Cyber Security at TU Dublin, having previously earned a degree in Computer Engineering from Al-Balqa Applied University.