Paula Hassel currently serves as Service Lead at Orangit, responsible for managing customer accounts and enhancing customer experience through regular communication and contract negotiations. Prior to this, Paula held the position of Service Manager at Topcon Healthcare Europe, focusing on improving customer service in the EMEA region and developing service procedures. Additional roles include customer service positions at Metsä Group, Agfa HealthCare, and SEB, where Paula gained extensive experience in customer interactions, service coordination, and reporting. Paula's educational background includes a Vocational Qualification in Business and Administration from Helsinki Business College and further studies in entrepreneurship and credit management.
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