Nerma Abarrientos

Nerma Abarrientos has an extensive background in community management, quality assurance, and customer relations, currently serving as a Community Manager at Refocus and a Quality Assurance Analyst at Groupe Marketing International since 2022 and 2021, respectively. With a career spanning over 15 years, Nerma has also held key positions, including Account Manager at Orbital Online Solutions, where the focus is on business process outsourcing, and various roles at InfoPay, including Customer Relations Officer and Phone Support Team Leader. Earlier experience includes leadership as a Virtual Assistant Team Lead at Keller Williams Realty, a Publishing Consultant at Author Solutions PH, and a Call Center Officer at Arriba Telecontact, where substantial growth was achieved. Educational qualifications include a Bachelor of Science in Information Management from Xavier University (Ateneo de Cagayan).