Laura Henry

Laura Henry has over a decade of experience in operational excellence and business process management within the financial services industry, currently serving as the Director of Operational Excellence at OCCU since August 2018. Laura's career includes roles such as Operational Excellence Manager, Business Process Manager, and Business Process Analyst at OCCU, as well as previous positions at Elevations Credit Union, including Business Process Analyst and Training Specialist. Additional experience includes a marketing internship at Mix1 Beverage Company, volunteer work as a Cat Kennel Assistant at the Humane Society of Boulder Valley, and various roles in hospitality and customer service. Laura holds a Bachelor of Science in Journalism and a Bachelor of Arts in Psychology from the University of Colorado Boulder, as well as a psychology program from Goldsmiths, University of London.