Uttam Das

Uttam Das is an accomplished professional in customer service management with extensive experience across various sectors. Currently serving as Head of Customer Service at TP Southern Odisha Distribution Limited since October 2022, Uttam also holds the position of Regional Service Manager at Orient Electric since May 2020, overseeing service operations in multiple states. Previous roles include Branch Manager for Customer Service at Samsung Electronics, where Uttam managed service operations for all products in Orissa, and Branch Service Manager at Whirlpool of India Ltd., focusing on service delivery and revenue targets. Other notable positions include State Head for Retention at Videocon Consumer Durables and State Head Service at Reliance Communications, among others. Uttam holds a Post Graduate Diploma in Business Administration from the Indian Institute of Technology, Kharagpur, and a Bachelor's degree in Mechanical Engineering from Biju Patnaik University of Technology, Odisha.