Parthiv Shah is an experienced professional currently serving as the Service Performance & Insights Lead - People and Culture at Origin Energy, where responsibilities include developing and implementing operational strategy, driving process improvements, and ensuring service delivery aligns with expectations. Prior to this role, Parthiv held positions such as Workforce Manager at Opteon, where the focus was on creating a Workforce Management model, and Senior Resource Planner at MYOB, where duties involved forecasting demand, optimizing workforce allocation, and managing scheduling processes. With earlier experience as a Store Manager at ALDI Stores Australia and a Team Lead at Telco Services Australia, Parthiv has a strong background in resource management, process optimization, and team leadership across various sectors.
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