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Alice Moore

Head Of Customers & Communities at Orwell Housing Association

Alice Moore is a seasoned professional with extensive experience in housing management and community services. Currently serving as a Committee Member for Racing Homes at Racing Welfare since May 2024, Alice has held the position of Head of Customers & Communities at Orwell Housing Association since October 2021, overseeing a portfolio of 4000 properties and leading initiatives in customer engagement, anti-social behavior management, and the implementation of digital systems. Previous roles include Housing Manager at East Suffolk Council, where Alice managed housing portfolios and spearheaded digital transformation, and Detective Constable with Suffolk Constabulary, focusing on the investigation of serious crimes. Alice's career began at Flagship Group, where leadership in housing operations and service improvement was established. Educational qualifications include a BTEC National Diploma in Sports Development & Fitness and a Level 4 Certificate in Housing Practice from the Chartered Institute of Housing.

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