Mike Lawhead

Mike Lawhead is an experienced leader in operations and account services, currently serving as the Associate Director at Oscar Health since December 2020, where responsibilities include onboarding clients and optimizing service delivery. Previous roles include Senior Manager and Senior Strategy and Optimization Manager at Oscar Health, and Senior Manager of Customer Care and Operations at Good Money, where Lawhead achieved significant improvements in customer satisfaction and operational efficiency. At Global Patient Access, Lawhead served as Director Of Operations, successfully reducing costs and enhancing revenue through technology integration. With over a decade of experience at AssetMark in various leadership roles, Lawhead drove operational excellence and employee engagement initiatives. Lawhead began a career at Merrill Lynch, excelling in account management and training development. Educationally, Lawhead holds a BSBA in Marketing Management from Northern Arizona University.