Timo Pouw

Timo Pouw is an experienced Salesforce Consultant currently engaged with OSH Solutions, focusing on optimizing Salesforce platforms for staffing organizations and healthcare insurers. Previous positions include Specialist Customer Care and Senior Customer Care Representative at Lidl Nederland, where Timo managed customer complaints and Salesforce optimizations. Timo started their career in retail as an assistant store manager and a store employee, having also led theater production projects at Helen Parkhurst Daltonschool. Timo's educational background includes diverse qualifications in retail management and sound engineering from ROC van Amsterdam and learner recognition as a Five Star Ranger from Trailhead by Salesforce.