Nitin Pahwa

Nitin Pahwa has a diverse work experience across various industries. Nitin is currently working at OSTTRA as an Associate Director, leading the Client Due Diligence Response Team. In this role, they focus on assisting clients with due diligence procedures and creating comprehensive and timely responses for Due Diligence Questionnaires.

Prior to that, Nitin worked at S&P Global Market Intelligence as an Associate Director in Loan Syndication. Here, they provided strategic leadership to teams handling cash reconciliation, account management, trade settlement, and more. Nitin played a pivotal role in optimizing operational efficiency and ensuring successful loan syndication deals.

Nitin also worked at Webhelp as the Deputy Operations Manager, where they led a contact center and oversaw its growth from 15 seats to 200 seats. Nitin focused on operational efficiency, strategic initiatives, and delivering exceptional customer service.

Before that, they worked at FIS Global Business Solutions Pvt. Ltd. as a Team Leader, responsible for leading a team of customer service analysts. Nitin focused on optimizing team performance and delivering high-quality customer service.

Nitin began their professional journey at Silverskills Pvt. Ltd., formerly known as EMR Tech Ventures, as a Team Member. Nitin contributed to the company's success in the domain of Subrogation, showcasing a commitment to accuracy, efficiency, and attention to detail.

Overall, Nitin has a strong background in leadership, operational efficiency, and delivering exceptional customer service.

Nitin Pahwa completed their education with a Master of Business Administration (M.B.A.) degree in Finance from Maharshi Dayanand University from 2012 to 2014. Prior to that, they obtained a Bachelor of Business Administration (BBA) degree in Business Administration and Management, General from Madurai Kamaraj University from 2008 to 2011. Additionally, Nitin Pahwa has acquired various certifications, including "Developing a Critical Thinking Mindset," "Leadership Mindsets," "Leading with Vision," "Audit and Due Diligence Foundations," "Change Management: Roadmap to Planning," "Customer Service Leadership," "Leading Projects," "Writing a Proposal," "Finance and Accounting Tips," and "Developing Your Team Members" from LinkedIn.