Josephine Poelma

Josephine Poelma, PMP, CSPO, serves as the Vice President of Learning and Development at Oticon USA since June 2017, where responsibilities include leading competency mapping programs and training initiatives for new sales managers. Prior experience includes roles at Realogy Holdings Corp. as Senior Director of Training, where Poelma implemented a Franchisee Transaction Management Platform training strategy, and at Jackson Hewitt Tax Service Inc. as Senior Director of Learning Design, focusing on competency frameworks and retention programs. Earlier positions at Weichert Realtors and international organizations involved enhancing learning management systems and developing training programs for diverse audiences. Educational qualifications include a Master’s degree in Instructional & Performance Technology from Boise State University and a Bachelor's degree in Business Administration from the National University of Singapore.