Nicxon Digacin

Nicxon Digacin is an experienced professional with a diverse background in customer service, project management, and communication. Currently serving as Team Lead for the Public Transit Department at the City of Ottawa since August 2022, Nicxon supervises Customer Services Representatives and addresses escalated inquiries and complaints. Previous roles include Night Auditor at Best Western® Hotels & Resorts, Project Manager and Adviser to the Board at WEBUILD, and Communications Manager at Palmis Mikwofinans Sosyal, showcasing strong oversight and strategic planning abilities. Nicxon also has experience as a French Teacher and has held various positions that required excellent communication skills and teamwork coordination. Educational credentials include a Master of Business Administration from the University of the People and several relevant certificates in management and communication.