Olessya Oporta

Olessya Oporta, MBA, currently serves as a Customer Success Manager at Otter.ai, a company specializing in speech-to-text transcription software utilizing artificial intelligence and machine learning. Prior to Otter.ai, Olessya held the same title at Vyond, focusing on empowering users to create dynamic video content. Olessya began their career in customer success at Singularity University, advancing from Hospitality Coordinator to Senior Manager, where Olessya enhanced client experiences and advocated for customer needs. Additionally, Olessya served as an Account Manager at KidzToPros, fostering strong customer relationships, and has experience as an Interpreter at Grand Luxe and a Bartender at Carnival Cruise Line. Olessya holds an MBA in Business Analytics and Digital Marketing from the University of Illinois Urbana-Champaign and a Bachelor's degree in English Philology from Kostanay State University named after Akhmet Baitursynov.