Kimberly Y.

Kimberly Y. has a diverse range of work experience. Kimberly currently holds the position of Director of Technology and Privacy at OvationMR since October 2023. Prior to that, from March 2020 to May 2023, they were the Operations Director at YPulse, Inc. In this role, they managed various critical functions and supervised team members responsible for market research projects. Additionally, they led website redesign projects.

Before joining YPulse, Inc., Kimberly worked at C Space as a Community Operations & Programming Specialist from April 2019 to March 2020. Kimberly'sresponsibilities included client onboarding, helpdesk support, and programming surveys for market research projects.

From 2006 to 2017, Kimberly worked at Korn Ferry Hay Group as a Senior Technical Systems Analyst. In this role, they mentored and trained Technical Analysts, evaluated client reporting requirements, and designed employee survey reports.

Earlier in their career, Kimberly held positions at Velocita Wireless|Sprint Nextel as a Systems Specialist, where they contributed to a cost reduction project and migrated databases to SQL Server; at the Arizona Department of Revenue as a License Compliance Officer, where they enforced tax laws and designed a tracking system for Bingo Halls; and at the United States Postal Service as a Customer Service Representative, where they provided second-tier customer support and monitored call center representatives.

Overall, Kimberly Y. has extensive experience in technology, market research, operations management, and customer service.

Kimberly Y. attended Middlesex College from 1990 to 1991, although no degree or field of study was provided. In 2018, they obtained a Certified Scrum Master (CSM) certification from Scrum Alliance. Additionally, in 2023, Kimberly obtained various certifications from LinkedIn, including CRISC Cert Prep, ISO 27001:2022-Compliant Cybersecurity, Learning Microsoft Power Apps, Microsoft Power Automate Essential Training, CIPP/US Cert Prep, Microsoft Security Compliance, and Identity Fundamentals (SC-900) Cert Prep, and CIPP/US Cert Prep. Kimberly also earned a Certified Information Privacy Manager (CIPM) certification from the IAPP - International Association of Privacy Professionals in September 2023.