Laura F.

Laura F. is an accomplished professional with extensive experience in account management, education, and client services. Currently serving as a Global Account Manager for International Schools at OverDrive since August 2022, Laura manages a portfolio of over 350 partners, focusing on enhancing client experiences and addressing their needs. Additionally, Laura teaches English online for Rosetta Stone, specializing in adult learners, and has held various roles such as Rater at TELUS International and Archival Assistant at the Center for Archival Collections. Laura possesses advanced degrees in instructional design, history, and multiple certifications in project management, digital marketing, and e-learning. Laura's diverse background includes teaching, mentoring, and significant contributions to organizational efficiency and client satisfaction across multiple industries.