Suzanne Craddock

Suzanne Craddock (Andrews) currently serves as a Non-Executive Director at Smart Energy GB and holds the position of Head of Growth and Marketing CRM for Smart Metering at OVO since October 2019. Craddock leads the development of OVO's Smart growth plan and consumer engagement strategy, with a focus on personalized campaigning through CRM. Prior to OVO, roles included Head of Marketing for Smart Product at SSE plc, and multiple positions, including Head Of Digital & Marketing Regulations, at British Gas. Craddock's experience in the marketing domain spans over a decade at British Airways, where responsibilities included managing brand and product marketing communications and leading integrated campaigns for Terminal 5. Educational background includes a BSc Hons in Chemistry with Environmental Chemistry from Swansea University.