Sibora Halilaj

Sibora Halilaj is currently the Service Sales Manager - Plasma Technology at Oxford Instruments since September 2020. Prior to this role, Sibora worked at Malvern Panalytical from May 2008 to September 2020, holding various titles such as Customer Support, Services Sales Supervisor, AMEC, Services Sales Specialist, AMEC, Inside Sales Specialist, and Technical Support Specialist. In these roles, Sibora was responsible for AfterSales in the US, Canada, and Mexico, including managing service level agreements, accessories, consumables, and upgrade opportunities across the product portfolio, while also leading, coaching, and growing the service sales team.