Erika Benkovics

Erika Benkovics is an experienced professional in the fields of commercial data operations, customer experience, and marketing operations, currently serving as Team Lead at Oximio since May 2021. Erika specializes in commercial planning, data-driven decision support, CRM system management (with expertise in Zoho and Veeva), system integration, and reporting automation. Prior to Oximio, Erika held positions at GSK, IQVIA, and IMS Health, where responsibilities included CRM management, sales operations consultancy, financial analysis, and customer relationship management across Central and Eastern Europe. Notable achievements include managing a complex contract and billing transition during an acquisition and participating in the implementation of new CRM systems and data platforms. Erika holds a Bachelor's degree in Tourism and Travel Services Management from Budapest Business University.