Carolina Cardoso

Carolina Cardoso is an experienced professional in customer success and marketing, currently serving as Senior Manager of Customer Success (Onboarding Success) at Oyster® since May 2021. Carolina has held various roles within customer success at Oyster®, including Customer Success Lead and Senior Customer Success Manager. Prior experience includes positions at SUMAQ - Comunicação Financeira as a Customer Relationship Management Consultant, and multiple roles at Workiva and hibob, focusing on enterprise customer success across various regions. Carolina’s background also includes procurement leadership at Motech do Brasil Ltd, marketing consultancy, and account management in advertising agencies. Academically, Carolina holds an MBA from FGV and has completed certifications in strategic digital marketing and digital marketing from recognized institutions.