Allen Rios is a seasoned professional in customer service management, currently serving as the Customer Service Manager and previously as the Client Services and Retention Specialist at P-Fleet since October 2017. In these roles, Allen focuses on analyzing customer fuel usage data, managing invoicing for significant clients, supervising a team of Client Services Representatives, and providing tailored support for customer needs. Prior experience includes positions at Trinity College-Hartford, where Allen provided IT support and contributed to theater productions through stage management and an internship at The Gene Frankel Theater. Allen holds a Bachelor of Arts in Theater and Dance from Trinity College-Hartford, complemented by study abroad experiences in Maastricht University and Trinity/La MaMa.
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