Mercy Itohan Uzama, MBA, Scrum Product Owner ®, currently serves as a Program Analyst at Pacific Coast Community Resources Inc since March 2022, where responsibilities include assisting families with customized intervention strategies based on functional behavior assessments. Previous roles as a Business Analyst at ServiceXCEL and Bluechip Technologies Limited, along with a Bid Specialist position at TASK Systems Limited, involved process development, bid preparation, and vendor management. Additionally, Mercy held positions as a Dynamics 365 Specialist and Pre-Sales Consultant in ICT, along with counseling at Vessel Unto Honour and customer service at THE FUTURE ACADEMY LIMITED. Mercy holds a Master of Business Administration from Vancouver Island University and a Bachelor of Science from the University of Benin.
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