Kristina Hiser Crde

Kristina Hiser is currently the Director of Operations at Ko’a Kea Resort, overseeing daily operations and driving overall guest satisfaction scores. Prior to this role, Kristina held positions such as Director of Rooms Operations at PCH Hotels & Resorts and Front Office Manager at Embassy Suites. With a background in hospitality management and a focus on customer satisfaction, Kristina has also worked in roles such as Hotel Manager at Extended Stay Hotels and Executive Housekeeper at InterContinental Hotels Group. Kristina's experience spans across various aspects of hotel operations, from front desk management to accounting and scheduling.