Carlos Cortez

Carlos Cortez is an accomplished Information Technology professional with a Bachelor’s Degree in Business Administration, concentrating in Management Information Systems from San Jose State University. Currently serving as an Information Technology Administrator at Pacific Scientific Energetic Materials Company since January 2023, Carlos previously held positions, including IT Support Technician at Tesla, where significant contributions included optimizing a ticketing system and documenting troubleshooting processes. Prior experience encompasses roles at Facebook as a Mobile Operator Support Engineer and Jump Start Technology as an IT Technician, demonstrating a solid foundation in technical support, system monitoring, and client communication. Early career roles include an IT Help Desk Intern at Rocketship Public Schools and positions as a Business Analyst Intern at MYeCFO and Ivy Advisors, showcasing a diverse skill set in technical support, analytics, and web development.