Tran Ngoc Cuong is a customer service professional with extensive experience in various roles within the industry. Currently serving as a Customer Service Specialist at Pacific Sea BPO Services, Inc. since April 2022, Tran Ngoc Cuong effectively handles member inquiries through multiple communication channels while promoting products and maintaining client relationships. Previously, Tran Ngoc Cuong worked at Applancer and Bellsystem24-HoaSao JSC, focusing on customer support and quality assurance. With earlier experience in roles at GOGOVAN VIETNAM, TIKI Corporation, CONCENTRIX BPO VIETNAM, and Vissai Saigon Hotel, Tran Ngoc Cuong has built a solid foundation in customer service and hospitality management, supported by a Higher National Diploma in Hospitality Management from Nguyen Tat Thanh University.
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