Monica Thong

Monica Thong is an experienced Customer Service Manager currently working at Pact Group Holdings Ltd since October 2020, where responsibilities have included roles as Account Manager and Senior Customer Service Officer. Prior experiences include serving as a Customer Service Representative at Plasdene Glass-Pak Pty Ltd and Sphere Healthcare Pty Ltd, where Monica managed key B2B client relationships and coordinated deliveries. Additional experience includes an In Home Educarer role at Zest Care Australia and various customer service positions at SNA Tours and Tourism Holdings Limited. Monica holds a Bachelor's degree in Politics and International Relations from the University of Canberra, obtained between 2011 and 2014.