Isikhuemwen Azeta

Sr. Product Support Specialist at Pacvue

Isikhuemwen Azeta has a diverse work experience, starting with ePlus Staffing Inc in 2014 as a Technical Support Analyst, where they provided system-level support for multi-user operating systems and performed desktop migration projects. From 2015 to 2016, they worked at Reed Smith LLP as a DeskSide Support, providing general and second-level application and hardware support to end users.

In 2016, Azeta joined KAM Info Group Inc. as an IT Support Analyst, responsible for hardware and software installation, repairs, and user inquiries. Simultaneously, they started working at Cerner Corporation as a Technical Solutions Analyst, performing troubleshooting investigations and documenting findings.

Azeta then moved to Zoom in 2019, initially working as a Technical Support Engineer, responsible for bug identification and resolution, as well as maintaining support documentation. They then transitioned to the role of Quality Engineer, contributing to functional testing, test plan creation, and coordinating quality testing activities.

Currently, Azeta is employed at Pacvue as a Senior Product Support Specialist, starting in 2023. Further information about their role and responsibilities is not provided.

Isikhuemwen Azeta obtained their Bachelor's degree in Agricultural Economics/Extension from Ambrose Alli University, where they studied from 2002 to 2007. Following that, from 2013 to 2015, they pursued a Master's degree in Management Information Systems, General from Keller Graduate School of Management of DeVry University. Additionally, Isikhuemwen Azeta obtained certifications in "Programming Foundations: Fundamentals" and "Programming Foundations: Beyond the Fundamentals" from LinkedIn in December 2021 and January 2022 respectively.

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