Sawsan al Aqroq

Sawsan Al Aqroq serves as the Training and Strategic HR Manager at Phaeton Automotive Group, a leading car dealer group in Canada, since 2011, where Sawsan has played a vital role in enhancing employee engagement and implementing various HR initiatives. Sawsan previously held the position of HR Project Manager, focusing on training needs analysis and the coordination of comprehensive training programs. Earlier experience includes serving as an HR Generalist, where Sawsan developed an employee file management system and handled HR administration for 150 staff across multiple locations. Educational qualifications include studies at the Human Resources Professionals Association and CDI College in Toronto, as well as a Bachelor of Pharmacy degree from the University of Damascus.