Daniela Velásquez

Daniela Velásquez is a skilled Customer Success Manager at PagerDuty since February 2023, with a robust background in customer success and experience management. Prior roles include Customer Success Team Lead for Chile, Argentina, and Uruguay at SimpliRoute from September 2021 to February 2023, and Customer Experience Specialist at Shipit for a brief period in 2021. Daniela's career began at Denomades, where responsibilities included sales and operations, focusing on customer service through various channels and reservation management. In addition, marketing expertise was gained at StudyTours, where Daniela designed digital content and developed advertising strategies. Daniela earned a degree in Publicidad from Universidad 'Alejandro de Humboldt' between 2010 and 2014.