Daphne Robertson has a wealth of experience in customer experience, operations, finance, and more. Daphne began their career in 2013 as a Market Researcher at Ringier. In 2014, they moved to CIBC, where they were a Communications and Governance Professional in Private Wealth Management. Daphne then joined TD Asset Management in 2015 for a Rotational Program. In 2016, Daphne joined Indigo as a Strategic Sourcing and Profit Improvement Professional. Daphne then moved to #paid, where they held the roles of VP, Customer Experience and Operations, Director, Customer Experience and Operations, Revenue Management, Operations & Program Success, and Revenue Operations. In 2020, they became a Mentor at the University of Toronto Women’s Student Association. In 2021, they were a Founding Fellow at On Deck Customer Success. In 2022, they became a Customer Success Coach at Catalyst Software and a Mentor and Life Coach at Co-Active Training Institute and Monday Girl, respectively.
Daphne Robertson has obtained an Honors Business Administration (HBA) degree from Ivey Business School at Western University, a Bachelor’s Degree in Finanza, generale from Università Bocconi, a Media, Information and Technoculture degree from Western University, and an Ontario Secondary School Diploma in Cinematography and Film/Video Production from Earl Haig Secondary School. Additionally, they have obtained certifications from Yale University, The Royal Conservatory of Music, and the Canadian Securities Institute (CSI).
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