Lenny de Ruijter

Lenny de Ruijter serves as the Aftersales and Warranty Coordinator at PALA Group bv since January 2016, focusing on monitoring and improving the group warranty process, supporting warranty audits, and coordinating major recall actions. With prior experience as Manager of Aftersales at Van Hooff BMW Veldhoven and Customer Relations Manager at Volvo Rutten and Volvo de Beemd, Lenny has developed expertise in customer relations and aftersales management. Educational qualifications include advanced certifications from BMW Nederland and a diploma from IVA Driebergen.