Keith Costanza

Keith Costanza is a seasoned hospitality professional currently serving as the Lead Concierge for Palladion Services, LLC since August 2023. Previously, Costanza held the Lead Concierge position at Four Seasons Hotels and Resorts from March 2019 to June 2023, where responsibilities included managing resident interactions, resolving complaints, and ensuring exceptional service quality. From August 2013 to March 2019, Costanza also worked as a Lead Concierge at Palladion Services, overseeing a Front Desk team in a luxury residential property and enhancing overall service experience. Educational qualifications include a Bachelor's degree in Hospitality Management from the University of Massachusetts Amherst, a Certificate in Hospitality Administration from César Ritz Colleges Switzerland, and an Associate of Science in Restaurant/Food Services Management from Newbury College.