Daniel Lana is an experienced IT professional currently serving as a Service Desk Analyst at Palliser Furniture Ltd. since May 2021, where responsibilities include resolving user operational issues and managing a network of printers. Prior to this role, Daniel worked as a Network Support Analyst at Oxygen Technical Services from October 2017 to May 2021, providing comprehensive support for network and IT systems, managing user accounts, and troubleshooting hardware and software issues. Daniel holds a Diploma in Civil Engineering from Universidade FUMEC, a Certificate in the Development Leader Program from Fundação Dom Cabral, and has a background in Information Technology from the Manitoba Institute of Trades and Technology. Additionally, Daniel has previous experience in engineering roles, including planning and budgeting for pavement services.
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