Sayed Awad is an experienced Information Technology professional with a focus on technical support and infrastructure management. Currently serving as an Information Technology Technical Consultant at Palm Hills Developments and as a Windows Support Engineer within Microsoft's UEX team since July 2022, Sayed specializes in Azure Virtual Desktop, Remote Desktop Services, and various Windows Server technologies. Sayed also holds the position of IT Infrastructure Administrator at ADIB - Abu Dhabi Islamic Bank, where responsibilities include managing Microsoft infrastructure servers and providing technical support across the organization. Additionally, Sayed has extensive experience with Etisalat Misr, serving in various technical support roles since 2009, including Senior Technical Support Analyst and IT Hardware Support Engineer. Sayed earned a Bachelor's degree in Management Information Systems from Ain Shams University in 2006.
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