Travis Kohlbauer is a skilled professional in customer experience and operations management with extensive experience in various leadership roles. Currently serving as a Senior CX Operations Manager at PandaDoc since April 2024, Travis focuses on optimizing onboarding, driving adoption, and improving net dollar retention within the Revenue Operations framework. Prior to this, Travis held the position of Senior Manager of Compliance Operations at Checkr, Inc., where leadership extended over a team of over 100 and involved key initiatives in quality assurance and dispute handling. Previous roles included management of quality assurance operations at both Checkr, Inc. and Turo, along with foundational claims and human resources positions at State Farm and YWCA McLean County. Travis holds a Bachelor of Science in Human Resource Management from Illinois State University.
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