Tyler Bassett

Tyler Bassett has a diverse work experience in the technology industry. Tyler started their career as a Store Interactive Technology Specialist at Best Buy, where they taught clients how to use various technological devices and repaired network devices. Tyler then worked as an Advanced Repair Agent at Geek Squad, providing advanced repair services. Tyler also worked as an IT Technician at Slippery Rock University, where they diagnosed and repaired computer and printer systems. Tyler later joined United States Steel Corporation as a Global Alternate Platform Support, providing support for a brief period. Tyler then worked as a Helpdesk Team Lead at Continuum Managed Services, LLC, providing level one help desk support and supporting various operating systems and applications. Tyler then joined Google as a Corporate Support Engineer, where they provided support for various platforms and applications. After working at Google, Tyler returned to Continuum Managed Services as a Technical Support Engineer Level 2, before finally joining Panopto as an Application Engineer Tier III.

Tyler Bassett has a Bachelor of Science (B.S.) degree in Information Technology from Slippery Rock University of Pennsylvania, which they obtained from 2012 to 2014. Prior to that, they attended Community College of Allegheny County from 2007 to 2011, where they earned an Associate of Science (AS) degree in Science and Mathematics. In addition to their formal education, Tyler has obtained several certifications in the field of IT. These certifications include the 98-366: Networking Fundamentals from Microsoft in December 2017, the ITIL® Foundation Certificate in IT Service Management from EXIN in December 2015, the Mac Integration Basics 10.10 Exam from Apple IT and pro apps Exam Confirmation in May 2015, and the HDI Support Center Team Lead Certification from HDI in September 2015.